Privacy Policy for imagemakers interior design
At imagemakers interior design , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information, and your rights in relation to that information.
1. About this Privacy Policy
Imagemakers Interior Design respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, use our interior design services, subscribe to our communications, or purchase products from Décor in a Box when that service becomes available.
In this Privacy Policy, “we”, “us” and “our” means Imagemakers Interior Design.
2. What personal information we collect
The type of personal information we collect depends on how you interact with us.
We may collect personal information including:
• your name;
• email address;
• telephone number;
• postal or delivery address;
• information you provide through our website contact form;
• information about your design project, property or interior design requirements;
• information provided when you enquire about or use our services;
• information required to process future Décor in a Box orders, deliveries and customer enquiries;
• payment and transaction information, where applicable; and
• any other information you choose to provide to us.
We may also collect technical information when you use our website, such as information about your browser, device, IP address and how you interact with our website. This may include information collected through cookies and similar technologies.
3. How we collect personal information
We may collect personal information when you:
• complete and submit a contact form;
• contact us by email, telephone or social media;
• enquire about or engage our interior design services;
• subscribe to our email newsletter or other marketing communications;
• purchase products from Décor in a Box, when available;
• interact with our website; or
• otherwise provide information to us.
We may also receive information from service providers who assist us with operating our website, business and services.
4. How we use personal information
We may use your personal information to:
• respond to enquiries and communications;
• provide and manage our interior design services;
• understand your design requirements and project needs;
• communicate with you about services you have requested;
• process and manage Décor in a Box orders, payments and deliveries, when applicable;
• provide customer service;
• send newsletters, updates and marketing communications where you have provided consent or where otherwise permitted by law;
• improve our website, services and customer experience;
• manage our business operations;
• maintain business and financial records;
• comply with our legal obligations; and
• protect our legal rights and interests.
You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve the user experience.
Cookies may collect information such as your browser type, device information, pages visited and general website usage information.
We may also use third-party website, analytics, advertising or social media technologies from time to time. The technologies used may change as our website and business develop.
You may be able to control or disable cookies through your browser settings. However, doing so may affect the functionality of some websites.
6. Social media
Our website may include links to our social media profiles, including Facebook and Instagram.
If you choose to visit or interact with us through a social media platform, that platform may collect and handle your personal information in accordance with its own privacy policy.
We may receive personal information that you choose to provide to us through social media.
7. Disclosure of personal information
We may disclose personal information where reasonably necessary for our business operations and the purposes described in this Privacy Policy.
This may include disclosure to service providers such as:
• website hosting and technical service providers;
• website and business software providers;
• email and marketing communication providers;
• payment processors;
• delivery and shipping providers, where applicable;
• professional advisers, such as accountants, lawyers and other advisers;
• technology, cloud storage and administrative service providers; and
• government authorities or law enforcement agencies where required or authorised by law.
We may also disclose personal information where you have provided consent or where disclosure is otherwise permitted or required by law.
8. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to us over the internet.
9. How long we keep personal information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business and financial records, resolve disputes and meet our legal and regulatory obligations.
When personal information is no longer reasonably required, we will take reasonable steps to securely destroy or de-identify it, where appropriate.
10. Accessing and correcting your personal information
You may request access to the personal information we hold about you.
You may also ask us to correct personal information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
We will generally respond to requests within a reasonable period and may need to verify your identity before providing access to personal information.
11. Privacy complaints
If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.
We will consider your complaint and take reasonable steps to investigate and respond.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC) for further information about making a privacy complaint.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal obligations.
The updated Privacy Policy will be published on our website with the revised “Last updated” date.
13. Contact us
If you have any questions about this Privacy Policy, or would like to request access to or correction of your personal information, please contact:
Imagemakers Interior Design
Email: debralee@imagemakersinteriordesign.com.au